375bd's Privacy Policy
A complete and transparent overview of how your personal information is collected, stored, and kept secure on the 375bd platform.
1 Introduction
375bd ("we", "our", or "platform") is a trusted online betting and casino platform in Bangladesh. The privacy of our users is very important to us. This Privacy Policy ("Policy") describes what personal information we collect when you visit the 375bd website or use our services, how that information is used, and how it is kept secure.
This Policy applies to all users of our services — both registered members and general visitors. By using our platform, you agree to the terms of this Privacy Policy.
Please read this Policy carefully. If you have any questions, you can contact our support team. Our support is available seven days a week, twenty-four hours a day.
2 What Information We Collect
375bd collects information in two main ways — information you provide directly, and information collected automatically while you use our platform.
2.1 Information You Provide Directly
You may provide the following information to us directly:
- Full name and date of birth
- Mobile number and email address
- Payment method details (bKash, Nagad, or Rocket account details)
- Information provided when contacting our support team
- Documents required for identity verification
2.2 Automatically Collected Information
The following information may be collected automatically when you use our website or app:
- IP address and device type
- Browser type and version
- Pages visited and duration of visit
- Activity logs on the platform (login times, betting activity, transaction history)
- Information from cookies and similar tracking technologies
2.3 Identity Verification (KYC)
Before carrying out financial transactions on our platform, you may be required to complete an identity verification process. For this purpose, we may collect a copy of your national ID card or passport. These documents are stored with the highest level of security and are used solely for verification purposes.
3 How We Use Your Information
375bd uses collected information only for the following legitimate purposes:
- Account Management: To create, manage, and secure your account.
- Service Delivery: To provide uninterrupted betting, casino, and slot game services.
- Financial Transactions: To process and track deposits and withdrawals.
- Customer Support: To respond to your questions, complaints, and requests.
- Fraud Prevention: To detect and prevent unauthorized activity, fraud, and security breaches.
- Service Improvement: To analyze user experience and improve the quality of the platform.
- Bonuses & Promotions: To deliver applicable offers and bonuses to your account.
- Legal Obligations: To comply with applicable laws and regulations.
375bd never sells your personal information to third parties. Protecting your information is our highest priority.
4 Information Storage & Security
375bd follows industry-standard technologies and processes to ensure the security of your information.
4.1 Encryption & Technical Security
Our platform uses SSL/TLS encryption technology, which keeps all information transmitted between your browser and our servers secure. Advanced encryption methods are also applied to stored data.
4.2 Access Controls
Only authorized personnel can access your personal information, and they are bound by strict confidentiality terms. We regularly review system security.
4.3 Data Retention Period
We retain your personal information only for as long as is necessary to provide our services or to fulfill legal obligations. Even after an account is closed, certain information may be retained as required by applicable law.
4.4 Response to a Data Breach
If a security breach occurs and affects your information, we will notify you as quickly as possible and take the necessary remedial steps.
5 Sharing Information with Third Parties
375bd may share information with third parties only in specific circumstances and within strict limits.
5.1 Payment Processors
To process financial transactions, we share information with mobile banking services such as bKash, Nagad, and Rocket. This information is used solely for the purpose of processing transactions.
5.2 Service Providers
Game providers including Pragmatic Play, Spribe, JILI, and PG Soft may process certain technical information required to operate their software. These providers operate under strict data protection agreements.
5.3 Legal Requirements
We may be required to provide information to relevant authorities in response to court orders, government directives, or other legal obligations.
5.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred; however, the new operating entity will be required to comply with the terms of this Privacy Policy.
We never sell or rent your personal information to advertisers or any other commercial third parties.
6 Cookie Policy
Cookies are small text files stored on your device that help improve your browsing experience. 375bd uses the following types of cookies:
6.1 Essential Cookies
These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, store security tokens, and keep basic functionality running smoothly. These cookies cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your preferences and settings (such as language preference or display options).
6.3 Analytics Cookies
Analytics cookies are used to understand how our platform is being used and to improve the experience. Data collected from these cookies is aggregated and anonymous.
You can control or delete most cookies through your browser settings, but disabling certain cookies may affect the full functionality of the platform.
7 Your Rights Regarding Your Information
As a user of 375bd, you have the following rights regarding your personal information:
- Access: You have the right to know what information we hold about you.
- Right to Rectification: You can request that any errors in your information be corrected.
- Right to Erasure: In certain circumstances you have the right to request deletion of your information, though some data may need to be retained due to legal obligations.
- Right to Object: You can object to the processing of your information for specific purposes.
- Data Portability: You can request a copy of your information in a structured format.
- Withdrawal of Consent: You can withdraw any consent you have previously given at any time.
To exercise these rights, please contact our support team. We will process your request as quickly as possible.
8 Protection of Minors
375bd provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from individuals under the age of 21. An age verification process is followed at the time of registration.
If we become aware that information has been collected from a person under the age of 21, we will immediately close the relevant account and delete that information. If you believe a minor has registered on our platform, please notify our support team immediately.
For users aged 21 and above only. Please play responsibly.
9 Changes to This Policy
375bd may update this Privacy Policy from time to time — due to changes in services, technological improvements, or legal requirements. If there are any significant changes to the Policy, we will notify you in the following ways:
- Displaying a prominent notice on our website
- Sending a notification to your registered email address
- Displaying the "Last Updated" date at the top of each page
Continued use of our services after the updated Policy is published will be taken as your agreement to the revised terms. We therefore recommend reviewing this page regularly.
10 Contact Us
If you have any questions, comments, or requests regarding your information in relation to this Privacy Policy, please contact us in the following ways:
We generally respond to all privacy-related requests as quickly as possible. We are always committed to protecting your information.
Related Pages
Visit our other policy pages for more detailed information.